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Conference Call Newsletter

Star Conferencing Newsletter
04/01/2007

Interested in making your conference calls more productive? Want to know the secret to avoiding service disruptions and unnecessary costs? Read on for some quick and helpful tips! Also, let us know what you think. We welcome your feedback in order to make this newsletter most valuable to you.



In This Issue:


  1. How To Create An Agenda

  2. How To Easily Avoid Any Service Disruptions

  3. Save Money With Call Discontinue Feature



How To Create An Agenda

Managing successful conference calls are easy if you prepare for it. Here are some helpful tips to make sure your teleconferences unforgettable ones:

  1. Set an agenda for the meeting that includes goals, participant expectations and timing; send this to participants as soon as possible.
  2. Plan your time accordingly and ask participants to review the agenda prior to the conference calls.
  3. 3. If you expect active participation from all participants, consider the impact of volume of comments on time available when determining the number of agenda items for your conference calls.
  4. Prepare any additional materials necessary for the conference calls.
  5. Decide on roles. The meeting presenter does not have to be the same person who is looking after the overall duties for your conference calls.

For more helpful planning tips for your conference calls Click here.


How To Easily Avoid Any Service Disruptions

Is your credit card expiring? Is your office moving? If so, then it's important to update your payment information online to prevent disruptions with your conference calls. You can change your credit card information online in just a few simple steps. Start by logging into your account and visiting the Online Billing Center.

  1. Click on the Online Billing Center link on the left navigation bar and select a Billing Period from the drop down menu. Scroll down to the bottom of the page.
  2. In the section titled "Payments", go to the Payment by Credit Card section.
  3. Click on the link under the credit card symbols. Click on "Setup Automatic Payment" under the Automatic Payment heading.
  4. Enter your credit card information into the field provided and click on "Store for Automatic Payment".

To change your credit card information now, click here.


Save Money with Call Discontinue Feature

At the conclusion of conference calls, the host should press *93 to ensure all participant lines are disconnected. Often times, participants inadvertently stay connected after the conference calls have ended. Our *93 feature helps ensure you won't be billed in these situations.


You Made the Right Choice!

We're certain you're seeing the value of our conference call services. We are committed to delivering the utmost quality service, 24 hours a day, 7 days a week. With an active account, you're guaranteed to have service at the very moment you need it most. Don't worry if you only make one conference call a month, because with StarConferencing.com you're still saving. See the value yourself by using our free savings calculator.

StarConferencing.com Customer Service Team



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